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Answers to Five Common Online/Virtual Learning Issues

Updated: Nov 14, 2021

In some of the long term contract work I do with districts, I have the honor of helping them set up virtual learning environments and coach teachers and administrators in best practices for the planning, implementation, and ongoing maintenance that virtual learning requires. Coming from the realm of being a technology director, I can also look at the situation from that lens. Some districts have been working on virtual programs or charter schools for years already, and I’ve been able to see what has gone well and not so well.


In crazy world we live in and have had to adapt to in a short period of time, I have never been more proud to say that I’m an educator. I’ve watched districts with no plans for this type of emergency whatsoever (I mean, how could you possibly anticipate something like this) jump full-force into meeting the various needs of their students. Even my own kids’ district sent out multiple emails from the guidance department with support numbers and also had a plan for students to pick up meals or have them delivered in record time. Teachers have been resilient and persistent in doing what is best for their students and quickly taking on learning management systems and online assessing with all the creativity and awesomeness that educators consistently exhibit. I really am seriously so incredibly proud.


I’ve also seen some of the mistakes that in a well-planned rollout will still sometimes happen, forget that this endeavor was a fly-by-the-seat-of-our-pants implementation. I thought that I would answer some of the most common questions that I get from teachers as they are going through a virtual implementation hoping that they will help anyone still struggling.


How much work do I give?


When moving to an online course, this is probably one of the most common questions I get from teachers who have a difficult time imagining how their classes should look and how much work their students should have. While typically I would highly recommend to backwards plan a unit, match the plan to the allotted timeframe, and break it up for online, in this sometimes day-to-day planning that we are doing right now because of the situation can make planning look a little different. My next recommendation is to plan what you would typically do in one week in class and migrate that work online while replicating the communication, collaboration, creativity, and critical thinking that would be happening in class (for more info, keep reading to How do I teach?). My friend, Anne Stanislawski, created this website for her teachers and students to help guide parents and students weekly in their learning. Teachers meet in their PLCs via Zoom and plan a week at a time. As of this blog post, the first grade page is complete and the rest is still under construction.


Common misconception: Worksheets for the class – A common misconception I see in the assigning of work is a teacher will divide the number of minutes of the class by how long worksheets will take to get done (ex: I have 60 minutes and each worksheet I have will take 10 minutes so I will assign six worksheets). In reality, that number of worksheets wouldn’t get done within that timeframe with any direct instruction and student questions, and you most likely wouldn’t assign six worksheets normally anyway. Plus, creating interactive lessons in a variety of other ways will help students gain a deeper understanding of the content you’re teaching.


Common misconception: They have more time – Another common misconception I’ve seen is assigning work that would not be able to be done within one day’s time. For example, it’s unreasonable to assign a student to watch a two hour video and then do a worksheet with it as well. That wouldn’t be able to be done within one day at school, and keep in mind that in secondary this is only one of multiple classes.


Where do I focus?


On yourself and on your students. Give yourself grace. Give your students grace. This is like the beginning of the year all over again. You know your students as learners, but you may not know them as virtual learners which can be very, very different. Focus on establishing norms and expectations online. Create a new classroom culture by building off the ones you were fortunate enough to establish in the face-to-face environment first. The content will come and the more time you spend easing everyone into this new reality the faster you will be able to move later.


How do I teach?


Many times when I get asked this question, it is really about how the teacher provides direct instruction. This is an easy fix. If you would like to provide DI to your students, that can be done either by creating a screencast of a presentation (I’d recommend Screencastify) or whiteboard for students to watch on their own or via a video conferencing system like Google Meet or Zoom. Created videos should be kept to under five minutes.


In looking at creating other activities for students, it’s important to create opportunities for students to connect and collaborate. Want your students to do a Socratic Seminar? You can still do that using Google Meet or Zoom. Want to listen to your students speak in Spanish or play their instruments? You can. Use Flipgrid. Want your students to experience creating their own podcast about how the world is changing and predicting how their life might be different after the virus? Have them create a micro-podcast on Synth.


Practically speaking, there are ways to add accountability to your teaching as well. This tends to be one of the areas that teachers struggle with the most because you can’t actually see and monitor what your students are doing. For example, add interactivity to instructional videos (either self-made or from a variety of sources) with EdPuzzle or Playposit. Add instructional content to any webpage with Insert Learning. Curate information with Wakelet or have students use Padlet for a variety of purposes (including timeline and mapmaking and creating video and voice notes). Also, this is a Symbaloo of digital assessment tools that might be helpful.


There are teams of educators online collecting resources to help with this transition. Rachelle Dene Poth writes amazing tech blogs that are student-centered and focused on collaboration. Jen Casa-Todd, the mother of social media leadership, has been curating resources for online learning. Katie Martin always has phenomenally put-together blog posts with tons of information and resources.


How do I still allow for personalized learning?


I know that the initial reaction for the transfer online was quick and I would imagine, relatively painful. Some educators had never used Google Classroom or any other learning management system before, and teaching and learning online is different than teaching and learning in a brick and mortar classroom. The goal, however, should be to get to a place where we are offering students voice, choice, and pacing options so they are able to customize their learning as much as possible. THIS is an ideal time to allow more autonomy in pacing. Even if it is week-by-week to begin with, removing the constraint where students need to be given the work by 8am and finish by 3pm each day would be an easy step forward.


Also, creating opportunities for students to have voice and choice in their learning is still important. Even baby steps like giving students the choice between three different critical thinking questions to answer in a discussion would be appropriate. Still allow them to show their learning in a variety of ways. Some students might enjoy creating a media project or podcast, and some students might still want to work with their hands. HANDS ON PROJECTS ARE STILL APPROPRIATE! One school district I was working with to move to a virtual program was setting up a maker-like space that had project supplies that students could pick up or get shipped to them if they didn’t have them at home.


What else do we need to remember? And how is this specific to NOW?


Digital Equity The inequality in digital access goes beyond the number of WIFI hotspots and Chromebooks available. We now are adding in the ability for parents to be able to teach and learn online themselves and the support that they are able to give students both online and offline. All of a sudden, some students may not have anything to eat all day (not even a school lunch). There will be a difference between parents who are able to support students if they have a third grade education or a graduate degree. I have two graduate degrees and cannot do math over an 8th grade level! Some students will have parents who are at home, some will have parents working at home, and some will be spending their days with babysitters or AS babysitters if their parents are still working. The disparity in how students will be operating in the most basic level throughout the days could be vast.


Family time is valuable Students may have an unprecedented opportunity to spend time with their families at home. This time is valuable and I feel like if they have that availability, it should be respected. I have also seen some people make mention of assigning tasks that the whole family could do. Please be aware that some parents are now unexpectedly homeschooling multiple children plus they may be trying to work from home. In the past having families as part of the learning may have seemed like a reason to give them togetherness time, but being sensitive to the unique situation that might be happening now is imperative.


Students are scared Students have never seen anything like this in their time on Earth. Neither have most of us. They don’t have a lot of reliable information when it comes to navigating what is going on. If you’re discussing Maslow’s and bringing in the Hierarchy of Needs, school content is going to take a low priority with them if they are really scared as to what is going on. This can be intensified if their parents are suffering any kind of additional economic hardship because of the virus.

As I said, in the long-term consulting contracts that I do, part of my work is with virtual programs and charter schools to plan and implement this new type of learning. If there is anything I can do to help right now, please use the contact me button at the top of the page and let me know.


Our students need us the most right now as humans. As the people they want to connect with. As the ones who remember them every day and talk to them and look them in the eyes. Now, this has become more of a challenge, but it can absolutely be done. Noticing our students and maintaining those relationships with them needs to be our main focus right now. The rest will come.

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